1. Store identity and scope

STRIDEDESK operates this online store to present and sell high-end office furniture and related workspace products. These terms apply to all visitors, customers, and users of the website, including users who browse, purchase, submit information, or contact us for support.

The store is intended for customers who are legally able to enter into binding agreements. By using this website, you confirm that the information you provide is accurate and that you are using the store for lawful purposes.

2. Website use

You agree to use the STRIDEDESK website in a respectful and lawful manner. You may not use the website in a way that damages the store, interferes with normal operation, attempts unauthorized access, or affects the experience of other users.

• You may not submit false, misleading, harmful, or unlawful information.
• You may not copy, scrape, reverse engineer, disrupt, or misuse any part of the website.
• You may not use the website for fraudulent orders, unauthorized payments, or abusive communications.

3. Product information

STRIDEDESK makes reasonable efforts to present office furniture information clearly, including product names, images, dimensions, materials, colors, descriptions, and related details. Product images may vary depending on screen settings, lighting, and photography conditions.

Before ordering, please review product dimensions, room access, installation conditions, chair clearance, desk depth, table scale, and delivery path requirements. Furniture pieces may be substantial in size, and the customer is responsible for confirming that selected items are suitable for the intended space.

4. Pricing, availability, and order acceptance

Prices and product availability may change without prior notice. We reserve the right to correct errors, update product details, adjust pricing, or discontinue products at any time.

Placing an order does not guarantee acceptance. STRIDEDESK may decline, cancel, or limit an order when necessary, including situations involving inaccurate product information, payment issues, suspected fraud, unavailable products, address concerns, or other practical order limitations.

5. Customer information and account details

You agree to provide accurate billing, shipping, contact, and payment information when placing an order. This includes a complete delivery address, a reachable phone number, and an active email address.

If order information is incomplete or inaccurate, processing may be delayed. STRIDEDESK is not responsible for delays, delivery problems, or added complications caused by incorrect or incomplete customer information.

6. Payment

Payments must be completed using the payment methods available at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method and that the information provided is accurate.

If a payment is declined, reversed, disputed, or flagged for review, STRIDEDESK may pause, cancel, or delay the related order while the issue is reviewed.

7. Shipping and delivery

Standard order processing time is 3–5 business days. Processing time refers to the period needed to review, prepare, and organize the order before shipment or delivery movement begins.

Furniture orders may involve large cartons, substantial dimensions, and additional handling considerations. Delivery timing may vary depending on destination, carrier conditions, item size, building access, weather, holidays, and other circumstances outside our direct control.

Customers are responsible for confirming that the delivery location can accept the ordered furniture, including doorways, hallways, elevators, stairways, loading areas, and final placement routes.

8. Returns, refunds, and order concerns

Return and refund eligibility is governed by our Refund Policy. Please review the applicable policy before placing an order. If you receive an item with a concern, contact STRIDEDESK promptly with your order information and clear supporting details.

Customers should inspect packaging and furniture condition upon arrival. Keep packaging, order details, and relevant photos when contacting us about delivery or product concerns.

9. Intellectual property

All website content, including brand text, page design, imagery, graphics, product presentation, logos, layout, and other materials, is owned by or licensed to STRIDEDESK unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use website content without written permission from STRIDEDESK.

10. Third-party services and links

The website may use third-party services for payments, platform functionality, analytics, security, or related operations. Your use of those services may be subject to separate terms and privacy practices.

When this website links to external services or policy pages, those references are provided for convenience and clarity. STRIDEDESK is not responsible for third-party websites that are not controlled by us.

11. Limitation of liability

To the fullest extent permitted by applicable law, STRIDEDESK is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, product selection, order delays, delivery conditions, or inability to use the website.

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

12. Changes to these terms

STRIDEDESK may update these Terms of Service from time to time to reflect changes in store operations, policy needs, website functionality, or legal requirements. Updated terms will be posted on this page with a revised date when applicable.

Continued use of the website after updates means you accept the revised terms.

13. Contact information

For questions about these Terms of Service, please contact STRIDEDESK at info@stridedesk.mom, call 7317629913, or write to 607 W Wood St Paris TN 38242.